Lizaro Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Lizaro Casino, including its website, games, account services and related features. Please read them carefully before registering, depositing funds or playing. By using the service, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or account features.

Lizaro Casino operates under a B2C online gambling authorisation issued by Costa Rica, with all data transmissions and transactions protected by SSL encryption and player funds held separately from company operating funds.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Lizaro Casino. References to “Lizaro Casino”, “we”, “us” or “our” mean the relevant operator providing the website and gaming services. References to “you” or “your” mean the person accessing or using those services.

You accept these terms when you create an account, access the website, deposit funds, participate in a game or otherwise use the service. If you do not agree with any part of these terms, you must not register or continue using Lizaro Casino. We may publish additional rules, notices or conditions for specific games, promotions, payment methods or services. Those additional terms form part of this agreement where they apply.

We may update these terms from time to time to reflect operational, technical, legal or regulatory changes. The latest version will be made available on the website. Changes generally apply from the date they are published, unless a different effective date is stated. You should review this page regularly. Continuing to use the service after an update means that you accept the revised terms.

Eligibility

You must meet all legal requirements that apply to online gambling in your location. You must be at least the minimum legal gambling age applicable to you and must not use the service if gambling is prohibited where you are located. Lizaro Casino may request information or documents to verify age, identity, location or eligibility before allowing access to certain services.

You are responsible for ensuring that your use of the service is lawful. We do not invite anyone to use Lizaro Casino in a jurisdiction where online gambling or the relevant service is restricted or unlawful. Access may be refused, limited or suspended where required by law, regulation, security controls or internal policies.

Website use

You must use the website only for lawful personal purposes and in accordance with these terms. You must not copy, alter, distribute, interfere with or attempt to gain unauthorised access to any part of the website, its systems or related content. Website content is provided for general information and may change without notice.

2. Accounts, verification and security

You may only create and use an account for yourself. Account information must be accurate, complete and kept up to date. You must not register on behalf of another person, create multiple accounts without permission, sell or transfer an account, or allow another person to access your account.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a security failure that was not caused by your actions or omissions. Do not share passwords, payment information or verification documents with other people. Tell us promptly if you believe your account has been accessed without permission.

We may carry out customer identification, age checks, fraud screening, source-of-funds checks and other reasonable verification procedures. You agree to provide information that is truthful, readable and current. We may restrict deposits, withdrawals, games or account access while checks are incomplete. If requested information is not provided, or cannot be verified, the account may be suspended or closed in accordance with applicable requirements.

Prohibited conduct

Using the service for unlawful activity, fraud, money laundering or any other improper purpose.
Using payment methods that belong to another person without appropriate authorisation.
Attempting to manipulate games, exploit errors, interfere with the website or use automated tools, bots or software designed to gain an unfair advantage.
Providing false, misleading or incomplete account information.
Trying to bypass technical, geographic, age, account or responsible gambling controls.
Harassing staff, other players or service providers, or submitting abusive, threatening or deceptive communications.

Where we reasonably believe that an account has been used in breach of these terms, we may investigate and take appropriate action. This may include cancelling transactions, restricting access, withholding an amount where permitted, closing the account or reporting the matter to relevant authorities.

3. Deposits, games and withdrawals

Deposits must be made using an approved payment method available through your account. You confirm that you are authorised to use the selected method and that the funds are not derived from unlawful activity. We may decline, reverse or delay a transaction for technical, security, verification or compliance reasons. Payment providers may apply their own terms, fees or processing requirements.

You should only deposit funds that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are not predictable. Games are provided for entertainment and may involve financial risk. You should check the displayed game rules, stakes, return information and any applicable conditions before playing.

Game results are determined by the relevant game system and recorded by our technical systems. If there is a disagreement between information displayed on your device and the records held by the service, the service records will generally be used to determine the result, subject to applicable law and any required review. We may suspend a game or account where a technical fault, software error, security issue or suspected manipulation affects the integrity of play.

Withdrawals may be subject to account verification, transaction checks, minimum or maximum amounts, payment-method restrictions and other conditions displayed when you request the withdrawal. Funds may be returned through an eligible method associated with your account. Processing times can vary depending on checks, banks, payment providers and other parties outside our control. We do not guarantee a particular processing period unless expressly stated in applicable information.

You are responsible for reviewing transactions and reporting any apparent error without unreasonable delay. If funds are credited to your account in error, you must notify us and must not use those funds. We may correct an obvious error or recover an incorrectly credited amount, subject to applicable law.

Promotions and offers

Promotions, bonuses and other offers may have separate terms, eligibility requirements, expiry dates, wagering conditions, contribution rules, game restrictions or withdrawal conditions. These details will be shown with the relevant offer. You should read them before opting in. If promotional terms conflict with these general terms, the promotional terms apply only to the extent of that conflict.

Taxes and personal records

You are responsible for keeping records of your account activity and considering any tax or reporting obligations that may apply to you. The tax treatment of gambling activity can depend on your circumstances and location. You should obtain independent advice where necessary.

4. Responsible gambling, privacy and service limits

Responsible gambling

Gambling should remain an entertainment activity, not a way to earn income or solve financial problems. Set a budget before you play, keep track of time and spending, and never chase losses. Do not gamble when you are distressed, intoxicated or under pressure from others.

Use available deposit, spending, loss, session or account limits where offered.
Take a break or request a temporary account restriction if gambling no longer feels enjoyable or controlled.
Consider self-exclusion if you need to stop gambling for a longer period.
Seek independent support from an appropriate gambling-help service if gambling is affecting your finances, relationships, work or wellbeing.
Do not ask another person to gamble through your account or attempt to avoid a restriction by creating another account.

Responsible gambling tools and requests may be subject to verification and processing requirements. Account restrictions are not a substitute for personal support or professional advice. Information about available tools and support options should be reviewed before you play.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected to provide the service, manage your account, process payments, verify identity and age, prevent fraud, maintain security, meet legal obligations and communicate with you about your account. You should read the Privacy Policy for further information about collection, use, disclosure, retention and access rights.

You agree to receive service-related communications, such as account notices, security messages, transaction updates and changes to terms. Marketing communications will be managed in accordance with applicable requirements and available preferences. You must keep your contact and account information current so important notices can reach you.

Availability and liability

We aim to keep the website and services available, secure and accurate, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, updates, internet failures, device problems, payment-provider issues, cyber incidents, third-party services or events beyond reasonable control.

To the extent permitted by law, we are not responsible for losses caused by your failure to protect account details, incorrect information supplied by you, unsuitable equipment, unauthorised use resulting from your conduct, or interruptions outside our reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded under Australian law.

Suspension, closure and complaints

You may stop using the service at any time. We may suspend or close an account where required for legal, regulatory, security, verification, responsible gambling or operational reasons, or where these terms have been breached. Any remaining balance will be dealt with in accordance with applicable law, relevant checks and these terms.

If a provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision is not a waiver of our right to enforce it later. These terms are subject to the laws and courts that apply to the relevant service and your location, unless mandatory Australian law provides otherwise.

Questions, complaints or requests about these terms should be submitted through the official support or contact facilities made available on the Lizaro Casino website. Please include enough information for the matter to be reviewed, while avoiding the unnecessary submission of sensitive personal or payment information.