Contact Lizaro Casino

If you need assistance with Lizaro Casino, please contact our support team at support@lizaro-casino.wtf. We aim to make it easy for players in Australia to ask questions and receive clear, helpful information about their account and the services available.

Lizaro Casino operates under a B2C online gambling authorisation issued by Costa Rica, with all data transmissions and transactions protected by SSL encryption and player funds held separately from company operating funds.

How to get in touch

For assistance, send an email to support@lizaro-casino.wtf. Please use the email address connected to your account where possible, as this can help our team identify your request and provide appropriate assistance. Support requests are generally reviewed in the order received, and replies are usually provided within 24 hours. Response times may vary depending on the nature of the request and the information needed.

To help us deal with your enquiry faster, include the following in your message:

Your account email or username
A short description of the issue or question
Relevant dates, transaction details or error messages, where applicable
Screenshots if they help explain the problem

Please do not send passwords, full payment card details or other sensitive security information by email.

What we can help with

Account access and account-related questions
Identity or account verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and conditions
Technical problems, errors or website access issues
Responsible gambling requests, including help with account restrictions or other available safer gambling measures

When contacting support about responsible gambling, please explain what assistance you are seeking so the team can respond appropriately. If your request concerns payments or verification, additional information may be required before details can be discussed.